Limited Lifetime Warranty

Limited Lifetime Warranty




Best in the Industry

 

Limited Lifetime Warranty “Original Owner”

Precision Flight Controls, Inc. (PFC) warrants, to the original owner, that its products are free from defects in materials and workmanship. PFC will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by PFC and will be either new or refurbished to be functionally equivalent to new.
 

Limited Lifetime Warranty on...

  • System Cables
  • Bushings
  • Dampers
  • Internal Castings
  • External Castings
  • Hobbs Meter
 

One Year Warranty on...

  • Decals
  • Knobs
  • Levers
  • Finishes
  • Digital Clock
  • Power Supply       
  • All Switches
  • Internal Wiring
  • Landing Gear Switch/Electronics (not broken by abuse)
  • Internal Encoders and Potentiometers
  • Digital Controller Interface
  • Computer & LCD Displays (1 year parts – 90 days labor)
                     * There is a minimum service/handling charge of $25.00 for all warranty items after 90 days.  
 

Onsite Service

For the first 90 days of ownership, PFC will provide onsite service as PFC’s schedule permits, at no charge for parts and labor. The customer is responsible for all travel expenses to include; hotel, airfare and car rental (if required). Travel expenses must be pre-paid.  After the first 90 days, in addition to travel expenses, charges for labor and parts not under warranty will apply.
 

This warranty does not cover...

 ...damage resulting from accident, unreasonable use, neglect, alterations, improper servicing, improper installation, connections with peripherals or other causes not arising out of defects in materials or workmanship. Any service or repair provided outside the scope of this limited warranty shall be at PFC's rates and terms in effect. PFC is not responsible for costs or loss of revenue incurred due to downtime.
 
 

Advance Replacement (Warranty Items Only)

If an advance replacement for items under warranty is requested, the customer is required to provide a credit card to charge the full cost of the replacement item. Once the defective item is received by PFC the credit card will be credited. Customer agrees to pay for all shipping and handling costs associated with replacement. If the replacement product is released in advance, and the defective item is not returned to PFC within 10 business days, the customer agrees to pay for the replacement item plus shipping and handling in FULL at the current item price.

 

Unauthorized Repairs

Modifying, upgrading, or altering any PFC product will void the warranty. The customer will not be compensated for repairs performed themselves.
 
 

Warranty Service

To obtain warranty repair service, you may return a damaged or defective product, freight-prepaid and insured, to PFC. For all returned products, please follow the required RMA procedures.