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How to Order
The safest way to order is by phone or fax. Please leave a phone
number where we can reach you during the day or night. Please leave
your e-mail address as well. We accept Master Card, Visa, Wire
Transfer, Money Orders, or Business Checks
HOURS OF OPERATION
Monday through Friday 8:00 am through 5:00 pm PST
Several ways to reach us
TOLL FREE 888-638-1310
916-414-1310
FAX 916-414-1326
sales@flypfc.com
10555 Norden Avenue
Mather, Ca 95655
Contact Person
Kimberly Budak , Marketing Manager/Sales extension 11
kb@flypfc.com or
sales@flypfc.com
RETURN MERCHANDISE POLICY
Warranty PDF File
Returned
Merchandise Authorization Form PDF
- RMA (Returned
Merchandise Authorization) must be requested and approved prior to
repair or replacement. Items must be returned it their original
container and insured by sender. Sender is responsible for all
shipping costs incurred. A 15% re-stocking fee may be incurred if
returned and the item is found not to be defective
FREIGHT POLICY
Precision Flight Controls, Inc. offers United Parcel Service (UPS) as freight carrier for all door to door shipments, both domestic and international. Packages shipped overseas via door to airport service will be handled via UPS Supply Chain Solutions.
UPS and UPS Supply Chain Solutions will be the only carriers utilized unless the below listed provisions are met by the customer as follows:
1. Customer must issue specific instruction in writing to Precision Flight Controls, Inc. to arrange for an alternate carrier. This written request must include the customer’s printed name, signature and date.
2. Customer’s request must be submitted at least twenty-four (24) hours prior to order shipment date.
3. Customer must be able provide current and valid account number pertaining to the specified alternate carrier.
4. If no account number is available, freight costs will be charged directly to the customer’s credit card.
Unless the customer’s specified/preferred carrier service is able to provide a call-in pick up service and does not require Precision Flight Controls to generate additional paperwork and form submittals, Precision Flight Controls, Inc. will apply an additional Special Handling Fee of $35.00 for all domestic shipments and $50.00 for all international shipments.
Precision Flight Controls, Inc will not be held liable for any costs incurred whatsoever due to damaged, lost or stolen merchandise that was shipped via the customer’s specialized freight arrangements.
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