Support

USB Console Guides
USB Yoke and Pedals Guides
USB Avionics Guides
USB Drivers and Utilities
Remote Assistance
Return Material Authorization

USB Yoke and USB Cirrus Pedal Guides

USB C2 Professional Console Guides

Digital Avionics Standard
Digital Avionics Enhanced

Gear IconDownload PFC USB Hid Plugin for X-Plane 9.70

This plugin is required for proper operation of USB Cirrus II Console, USB C2 Professional Console and USB Digital Avionics with X-Plane 9.70.

  • Not required for Cirrus Yokes or Cirrus Pedals unless they are part of a USB CAT 1 System.
  • Plugin is compatible with X-Plane 9.70 only.
  • Plugin is not compatible with any PFC Serial Device.

PFC USB Devices do not require Windows. If you are experiencing an error message please contact technical support team.

Gear IconDownload the PFC USB Hardware Test and Calibration Utilities

This utility includes the PFC Test GUI and PFC Hardware Calibration. These utilities are for use with USB Cirrus II, USB C2 Professional, USB Enhanced and USB Standard Avionics Only.

We offer remote assistance using TeamViewer®. After the free technical support period, technical support is provided on per hour basis. The rate is determined by the type of components/system.

Please send your request for remote support using the form below. You will need to download the Teamviewer Client by clicking on the blue icon below when you have received a confirmation for remote support.

For remote assistance we only accept Visa, Mastercard, American Express and Discover Cards.

 

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Prior to sending any package to PFC for repair or return you must request a Return Material Authorization (RMA) number. PFC will issue you a RMA number upon the approval of you request.

  1. Use the form below to request for a RMA number. Please include in the message detailed description of the problem you are experiencing.
  2. Download and complete the form in its entirety. Make sure to follow all the instructions on packaging and labeling your shipment as described in the form.

    User Manual Icon

    ***Packages without RMA numbers or improperly labeled will be refused***

  3. Return the authorized item(s).




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