USB Throttle Quadrant Console Guides
USB Cirrus II Console Guides
USB C2 Professional Console Guides
USB Column Yoke Guides
USB Cirrus Desktop Yoke
USB Cirrus Pedal Guides
This plugin is required for proper operation of USB Cirrus II Console, USB C2 Professional Console and USB Digital Avionics with X-Plane 9.70.
PFC USB Devices do not require Windows Driver. If you are experiencing an error message please contact technical support team.
This utility includes the PFC Test GUI and PFC Hardware Calibration. These utilities are for use with USB Cirrus II, USB C2 Professional, USB Enhanced and USB Standard Avionics Only.
We offer remote assistance using TeamViewer®. After the free technical support period, technical support is provided on per hour basis. The rate is determined by the type of components/system. Please contact our technical support team to schedule an appointment.
For remote assistance we only accept Visa, Mastercard, American Express and Discover Cards.
Prior to sending any package to PFC for repair or return you must request a Return Material Authorization (RMA) number. PFC will issue you a RMA number upon the approval of you request.
1. Use the form below to request for a RMA number. Please include in the message detailed description of the problem you are experiencing.
2. Download and complete the form in its entirety. Make sure to follow all the instructions on packaging and labeling your shipment as described in the form.
***Packages without RMA numbers or improperly labeled will be refused***
Precision Flight Controls, Inc. (hereafter “PFC”) warrants its hardware products to the original owner to be free from defects in workmanship and materials when used properly for a period of one (1) year from the date of delivery.
If during the warranty period, you submit a warranty claim and it is approved by PFC, at PFC’s sole discretion we will:
All warranty questions or claims must first be directed to the PFC Technical Support Team. Please be prepared to provide the PFC with the product serial number and/or purchase invoice number for verification. PFC’s technical support team may be reached by:
Phone: (916) 414-1316
Email: [email protected]
PFC will determine if the product has failed due to defective workmanship or materials. PFC reserves the right to assess fees associated with diagnostic services. If the product is determined to have an issue, which is covered by the Warranty, the customer may choose one of service options below:
Any replacement parts or unit provided during the warranty period will be covered by the remaining balance of time on the customer’s original Limited Warranty. Replacement parts will not be covered by an extended or separate warranty period.
PFC, at its own expense, will ship the repaired or replacement product to the customer’s original shipping address as reflected on the original order/invoice. PFC will ship via UPS Ground or an equivalent service. If expedited shipping is required, the customer will be responsible for shipping charges.
THE SELLER DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SELLER DOES NOT WARRANT THAT THE ANY OF ITS PRODUCTS, ITS USE OR OPERATION OR THE SERVICES PROVIDED UNDER THIS AGREEMENT WILL BE ERROR-FREE, WITHOUT ACCIDENT OR ACHIEVE ANY PARTICULAR GOAL OR RESULT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY AN AUTHORIZED SELLER’S REPRESENTATIVE SHALL CREATE ANY WARRANTY. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS LIMITED WARRANTY.
IN NO EVENT AND UNDER NO LEGAL THEORY SHALL SELLER, ITS OFFICERS, EMPLOYEES OR REPRESENTATIVES BE LIABLE TO BUYER OR ANY OTHER PERSON FOR LOST PROFITS, BUSINESS INTERRUPTION, DAMAGE TO EQUIPMENT, PERSONAL INJURY OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS LIMITED WARRANTY OR THE GOODS OR SERVICES SUPPLIED, WHETHER FROM BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER FORM OF ACTION, EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, SELLER IS NOT LIABLE FOR BUYER’S IMPROPER USE, INSTALLATION, ACCIDENTS, OPERATION OR MAINTENANCE OF ANY PRODUCT OR OTHER ITEMS MANUFACTURED BY SELLER.